The Act outlines specific details about the mandatory warranty commonly referred to as a “2/5/10” warranty. It is the most comprehensive third party warranty in North America, and even the world. By law, builders must provide a third party warranty covering.
2 Year Materials & Labor Warranty
First 12 months – coverage for any defect in materials and labor
First 15 months – coverage for any defects in materials and labor in the common property of a multi-unit building
First 24 months – coverage for any defect in materials and labor supplied for the electrical, plumbing, heating, ventilation, and air conditioning delivery and distribution systems. In addition, coverage for any defect in material and labor supplied for the exterior cladding, caulking, windows and doors that may lead to detachment or material damage to the new home.
5 Year Building Envelope Warranty, 10 Year Structural Defects Warranty
Travelers Guarantee thoroughly reviews all builder applicants in the areas of track record, technical expertise, financial capacity, and after sales customer service. Not every applicant qualifies. Only those builders who meet our stringent underwriting criteria are able to provide Travelers Guarantee’s home warranty coverage. The annual renewal of a builder’s registration is subject to a similar review. HPO also monitors builders throughout the province and investigates consumer complaints.